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FAMILY WELLBEING SERVICE
1&3/155 Patrick Street Laidley QLD 4341
AMAROO EARLY LEARNING AND DEVELOPMENT CENTRE
4 Madden Street Silkstone QLD 4304
FAMILY PARTICIPATION PROGRAM
3 Wharf Street Ipswich QLD 4305
IPSWICH CHILDREN & FAMILY CENTRE
85 Lobb Street Ipswich QLD 4305
SOCIAL HEALTH PROGRAM
3 Wharf Street Ipswich QLD 4305
Kambu Health Complaints and Feedback Form
We are committed to providing safe, respectful, and high-quality care. Your feedback helps us improve our services.
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If you would like to lodge a formal complaint or provide any feedback, please use Kambu Health Client Experience Form
If you are unable to complete the online form, please use the Kambu Health Complaints and Feedback Form
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For more information about how we manage complaints and feedback, please see below:
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External Complaints
If you have lodged a complaint with Kambu Health and are not satisfied with the outcome, you may choose to escalate your complaint to an external independent body.
Health Services Complaints
If your complaint relates to a health service provided to you, a family member, or someone in your care, you can contact the Office of the Health Ombudsman.
Online
www.oho.qld.gov.au
Email
complaints@oho.qld.gov.au
Phone
133 OHO (133 646)
Monday to Friday, 9:00am–5:00pm
Post
Office of the Health Ombudsman
PO Box 13281
George Street
Brisbane QLD 4003
Programs Complaints
For complaints relating to programs or non-clinical services, you may contact the following external agencies:
Department of Families, Seniors, Disability Services and Child Safety
Online
Online Complaints and Compliments Form
Phone
1800 080 464 (free call from landlines)
Post
Complaints Unit
Department of Families, Seniors, Disability Services and Child Safety
Locked Bag 3405
Brisbane QLD 4001
Office of the Information Commissioner Queensland
Phone:1800 642 753
Queensland Human Rights Commission
Phone: 1300 130 670
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